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New user? click here for help
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Daniel VW/Skoda indeed use HERE and mapcreator for current models including the Amundsen infotainment system. Some older model years had a different data provider. Ive owned a car the Amundsen mys
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Project EV
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Introducing your new UK and Ireland Map Masters…
Claire 4HERE
Claire 4HERE Thanks Terry. John I believe you are now liaising with my colleague Ben. We try to offer a unique local contact outreach for our community, as you can imagine we deal with 1000's of users. Apologies f
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New user? click here for help
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Join our Map Creator Facebook Group!
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Mini Roundabout
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Private Road
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Mark, I agree with your suggestion and have changed this road to be private access. Thanks, Ben
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Lane Guidance error
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Sam I've checked the HERE database and cannot find this problem you report. Both lane guidance and directional signage at this junction heading northbound is correct. Perhaps you could detail wh
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No way Through for Vehicles
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Graham Checking the HERE database i see this is already a walkway only between the sections of Cromwell Road from Grenville Road and Leigh Road. Thanks, Ben
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Triplicate
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Timothy, Just this week this duplication issue was resolved. Thanks, Ben
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Unhelpful location point for large site
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Timothy, I've updated the database to improve the routing point for Tesco in Stirling. Thanks, Ben
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“Truck” types
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Kevin, The HERE database is very detailed in terms of truck restrictions and holds records for restrictions such as width, height, length and weight as well as more specific restrictions including
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Future Headbolt Lane station
Ben (HERE Moderator)
Ben (HERE Moderator) Hi, Thanks for highlighting this station nearing completion. We are aware of this new railway station and it is on a long list of planned new stations across the UK that await construction funding.
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Incorrect address for UK postcode
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Kevin, As soon as you made the request I got your issue resolved in the HERE database. L31 0BF now lands on Kenyons Lane when searching on https://wego.here.com/?map=53.52595,-2.93726,17,normal
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Missing Road and House Number for new build estate in Oadby Area
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Filippos, I see that your edits are pending moderation as they interact with a 'protected' road the B582. I'm happy to have endorsed them for you and updated the general area of new housing as it
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Map edits under review – 53.25762,-1.33736
Mark Lacey Hatton
Mark Lacey Hatton Thanks, Ben I see the changes on the map editor now marked as resolved. When will the HERE maps app update with these changes? Does it take a few weeks? Thank you
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Routing Issue for Rothersthorpe Lane NN4 8HX, Tracking Number 21893646
Tristan Hemsley
Tristan Hemsley All noted, thanks. FYI, on Waze, if I use my postcode (NN4 8HX) the algorithm tries to route me through the new estate, so there's an issue there (see attached image). If I use my house name or the la
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Mix of Reverted and Integrated edits for House Numbers sharing a common entrance
Ben (HERE Moderator)
Ben (HERE Moderator) Hi Fergus Sorry for the late reply. The address changes you made appear to be correctly edited. The HERE database is currently under going a large update of millions of point addresses (the addres
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Missing Roads and House numbers
Phil LG
Phil LG Thanks Ben! Yes, I had noticed in the last few days there had been some progress with approvals, Out of interest, how quickly should edits be approved? Some of mine took nearly 3 months. Thanks alo
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