Forums › Western Europe › United Kingdom › Postcode is wrong for Bell Close!!!
Jim Hamshaw • July 5, 2017 at 11:49 am UTC
Needs correcting to NR8 6YTClaire Robinson – HERE UK and Ireland • July 6, 2017 at 3:26 pm UTC
Thanks for your post Jim – I’ll get our field team to take a look at this and correct.Jim Hamshaw • July 28, 2017 at 11:50 am UTC
Hi Clare – any chance you can give this a push please? HERE maps are used for most popular taxi systems in my area, and my booked taxis keep getting lost!Claire Robinson – HERE UK and Ireland • August 1, 2017 at 2:25 pm UTC
Hi Jim, apologies for the late response on this – I have forwarded this issue to our database engineer who can amend this. We don’t want you getting lost for much longer on your way home 🙂
Thanks for your post!Jim Hamshaw • August 1, 2017 at 5:11 pm UTC
Thanks Claire – it’s not getting home that’s the problem as I’m in the taxi – it’s getting picked up in the first place 😉Claire Robinson – HERE UK and Ireland • August 2, 2017 at 8:30 am UTC
Of course Jim, even worse if you can’t make it out down to the pub 🙂 Thanks!Jim Hamshaw • September 20, 2017 at 1:20 pm UTC
Still not updated?
NR8 6YT should be Bell Close, Nos 1-49
NR8 6QB should be Fakenham Road, Nos 105-115Gordon HERE Map Master (Ambassador) • September 21, 2017 at 5:42 pm UTC
Jim, it takes upto a year for updated map data to get to your GPS device so its not an instant fixJim Hamshaw • September 21, 2017 at 5:48 pm UTC
I get that, but shouldn’t the fix show in map creator first though? It’s still wrong in there – or have I misunderstood the process?
JimClaire Robinson – HERE UK and Ireland • September 29, 2017 at 12:15 pm UTC
This has been fixed now, however postcode updates are currently on a quarterly basis, meaning the update will show on our devices Q1-18 as it narrowly missed the last release/update.
It should be updated very soon on here.com and Map Creator – you are not incorrect in the process in such that indeed, it should show/update here first.
Many thanks, ClaireJim Hamshaw • May 29, 2018 at 11:59 am UTC
HI – so here we are, 10 months on, and the incorrect location for NR8 6QB still persists both in the live Here maps app and other sources (such as taxi booking apps and taxi driver satnavs) that use this data.
Whilst Bell Close may now show the correct p[postcode, NR8 6QB STILL also directs to Bell close, and NOT Fakenham Road as it should.
Can someone take another look at this please?
NR8 6QB should centre on 109 Fakenham Road.Ben (HERE Moderator) • June 1, 2018 at 11:30 am UTC
Something went wrong in this instance and the postcode failed to ‘shift’ up to Fakenham Road. This change has now been processed again in the HERE database.
BenJim Hamshaw • July 23, 2018 at 6:58 pm UTC
Hi Ben – any idea when this will go live please? Its still wrong in creator, and ive just diwnloaded the here we go app and new map and its still wrong there too…Jim Hamshaw • October 9, 2018 at 10:10 am UTC
STILL wrong on both the live app and map creator…….Jim Hamshaw • November 13, 2018 at 9:33 am UTC
This is getting boring now – I’ve spend many hours correcting the map in my local area, but you can’t get the postcode for my own address right!
Please note NR8 6QB is located on Fakenham Road (Nos. 105 to 115 and , NOT Bell Close!!!
You must be logged in to reply to this topic.