Forums General Wrongly reverted map edits

This topic contains 11 replies, has 7 voice, and was last updated by Terry Bates 6 months, 3 weeks ago
  • Çağan Kota

    Hi, what should I do when my map edits are reverted wrongly? I have evidences about my map edits.

    Lysii Arasa

    Perhaps the tool malfunctioned?

    Lysii Arasa

    Try correcting the map with showmymap. Sometimes it happens that the tool may give an error, in which case you should just change it. It is also possible error on the service. Do not rule out a problem with the admin page. Could you be banned for something? Maybe you should use a VPN or something like that?

    • This reply was modified 1 year ago by Lysii Arasa.
    Jan (HERE Moderator)

    Hi Cagan, thank you for your contributions. Some changes may not be accepted because they do not match our internal rules. Under your feed you will find a reason why they have been reverted.

    Terry Bates

    There are a lot of messed up edits within Here Maps at the minute. I haven’t had a reply to my email, so I’ve gone on strike. It seems that a time slice of roads were deleted then internal systems just corrupt any corections you make. I have down tools now for six weeks pending Here Maps get it systems together else it’s a waste of my time. Some of what was deleted was Here Maps own work and any corrections you make even to put their work back in gets deleted. The maps unravel like knitting !. Somebody needs to sort it out.

    Terry Bates

    Is there a way to point out to Here Maps when the forum is being spammed like currently above else I will un follow the thread rather than get bothered with spam. An email explaining what’s happened to the Here Maps system would be good since your #4 UK editor is on strike since your systems are not viable to use at the minute with edits unravelling. It isn’t the production database we annotate but it does mean all user activity to amend or add to details deleted isn’t taking place. So new housing development deleted, not added, remain deleted, any side builds don’t get put in and house numbering ends up on the closest road after the Here Maps screw up. E.g.. the wrong road. In other words, not good if you want user crowd sourcing.

    Mick Uzzell

    Why is it that when I try to update a road name as it wrong on map and me including evidence does it get reverted back?

    Terry Bates

    They use an automated system that isn’t too bright, my considered opinion. There are nutters that put fantasy roads on then it takes considerable effort to get them removed as the automated validation system reintroduces the edits you deleted. Unlinks what you have drawn, so you get a combination of the incorrect material, plus your corrected material. I had been told it’s because someone else is doing edits. Reality is as far as I can tell their automated system does a mashup of old and new material. Think the human validation team is then suppose to sort it out. It’s a design issue of the system. Been like it for a considerable time now.

    Terry Bates

    Also the Mapcreator mobile one I suspect you are using doesn’t give you all the map tools. After doing edits work your self along the bottom right horizonal tab on the web based screen. The first one “highlight missing connections” etc. That cross checks what you have done. Then some days later check again along that bar. When the automated system has screwed up your edits that will be highlighted. Re fix, you pick off segments and check as well…. and so it goes on until they fix this flaw in their processes.

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    Terry Bates

    Well I reckon the best way of working with the faulty Mapcreator / Validation internal tool is to save the coordinate you are working on in the map and keep visiting daily until their automated systems stop messing with the edits.


    Edit map area name

    x,y can be picked off from the Mapcreator screen.

    After doing the edit and savings move across the bottom right bar to check issues and fix. “highlight missing connection” -> etc as per image.

    After this stage it appears their internal systems do some comparison which compares old with new and probably alters granularity of what you do with what it has stored which is why points change then goes off on one of automated intelligence to produce what looks like nonsense. (generally is)

    Day 2 check for nonsense, correct, run left to right to check using the tools provided. Correct, save.

    Day 3 repeat etc.

    Until the wobbly validation tools are sorted out this appears to be the only way of making progress unless you just give up. Guess a lot have.

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