Stokoude Places verschijnen in de Viewport List

Hoe is het mogelijk dat er in de “Viewport List” van mijn “Neighborhood” vragen worden gesteld over stokoude Places die al vele jaren niet meer bestaan en ook al niet meer op de Here Map stonden? Zo krijg je je kaartgegevens natuurlijk nooit op orde.
Er lijken allerlei processen door elkaar heen te lopen. Het verwijderen van een Place lijkt geen invloed te hebben op items in de Viewport List. Hierdoor kan een verwijderde Place door het beantwoorden van een vraag in de Viewport List gewoon weer terugkomen op de kaart.

Voorbeelden:
Bongert 3, Heerlen:

Hier heb ik enkele dagen geleden Café de Deugniet en Café Amazing verwijderd. De Deugniet is al heel lang weg en Amazing sinds vorig jaar. Vandaag krijg ik in de viewport list de vraag of er een “foodtype” voor deze café’s moet worden vastgelegd. Ze staan er gewoon weer tussen! Dat iemand Café Amazing opnieuw heeft opgevoerd kan ik theoretisch nog voorstellen (iemand die denkt dat het nog bestaat) maar dat iemand twee cafés op hetzelfde adres opnieuw gaat invoeren waarvan er één al vele jaren gesloten is kan ik me niet voorstellen.

De motivatie om bij te dragen aan de kwaliteit van de kaartinformatie zakt zo wel erg snel weg…

Unfortunately we have many Places where details are missing in one of the sources. In this case it´s the missing foodtype for the Place category Restaurants/Cafés/Bistro, etc. So if you are able to help out with your local knowledge that would be great. If you know that this Place doesn´t exist anymore then feel free to remove it (as for other Places as well).

thanks
Eric

Eric, that’s not the problem. In the view the map creator is asking foodtypes about places which do not exist anymore. They aren’t on the Here map. They have been removed for years, but the system keeps asking about them. This is a bug in your system. Probably it generates these questions (for foodtype for example) but they won’t be cleaned up when the place is removed. So users get questions about places which aren’t on the map anymore.

Ok, thanks, got it. I will forward this info to our engineers accordingly. Might be that I need some examples then. Will let you know.

Hi again,
yes, as expected: The engineering team would like to get some examples of Map Tasks about Places which aren´t existing anymore in our map. So, if you can provide me some examples I can forward them to that team and they will check this issue. Thanks in advance,
Eric

Hi Eric,
here is an example. In the Viewport the Map Creator is asking me if ” Café ‘t Duuvelke” misses a foodtype (see screenshot Viewport.jpg). This café does not exist anymore for many years. If you check out the Here map it isn’t there anymore (see screenshot map.jpg).
So this is polluting the viewport list, because may question are about places which aren’t on the map anymore. The questions in the Viewport list are generated some time but aren’t cleaned up when the place is removed.

Hi Eric,
here is an example. In the Viewport List the Map Creator is asking me if ” Café ‘t Duuvelke” misses a foodtype (see screenshot Viewport.jpg). This café does not exist anymore for many years. If you check out the Here map it isn’t there anymore (see screenshot map.jpg).
So this is polluting the viewport list, because many question are about places which aren’t on the map anymore. The questions in the Viewport list are generated some time but aren’t cleaned up when the place is removed.

Viewport Map

Hello,
thanks for the examples so far. Could you please provide the MC-URL as well to find the exact location with the Places and Map Alerts? After that I can forward it to the engineering team. Thanks in advance.
Talk to you in the near WebEx?

Best, Eric

WebEx is OK to me!

The URL of this example is:
https://mapcreator.here.com/?l=50.8878,5.9820,19,normal