Forums Western Europe Belgium Request failed with status code 500

This topic contains 8 replies, has 2 voice, and was last updated by Alicja HERE 4 years ago
  • Rudy B

    Hi,

    I have 9 pictures in my Map Creator app outbox (android) that fail to upload to my geospace.

    they all have error ‘request failed with status code 500’.

    What does that mean ?
    What can I do to get them uploaded.

    Thanks

    Rudy B

    Deleted all picutres, in Map Creator app, rebooted phone and took a new batch of pictures

    Again, pictures won’t upload.

    This time error with status code 401

    Rudy B

    In the last 10 days there were 3 updates to Map Creator app for Android.
    Wonder if that has something to do with the upload issue.

    With today’s update, it still does not work though

    Rudy B

    And this morning there is another update to the app, so that makes 4 updates in 10 days.

    Images still won’t upload to Geospace though

    Alicja HERE

    Thank you for an update R.Borrey!
    I contacted my technical colleagues so solve this issue. I keep you posted.
    Greetings,
    Alicja

    Rudy B

    Thanks Alicja!

    Rudy B

    Further update ….

    2 more updates have been released to the app since my previous post. Still no luck uploading the images though.

    I wonder if there is a place where we can see the changes that go with each update of the app ?
    Most other android apps get their updates through the google store or such, and there, the changes in each update can be seen, But the Map Creator App seems to get its updates directly from the web, so the changes are not visible in the way we are used to ….

    Thanks

    Rudy B

    Eureka!
    Today there was an other update to the Map Creator app on Android (v 2020.03.07) and this one did the trick.
    Images can now be uploaded to the Geospace again!

    Thanks!

    Alicja HERE

    Yes!!!! This is great news R. Borrey! I’m happy to read that 🙂
    You are very welcome!
    Greetings,
    Alicja

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