Forums Western Europe Belgium

Topic Last Reply Voices Replies
Speed limits not showing in Garmin (latest update) + wrong pronunciation of name
Gordon HERE Map Master (Ambassador)
Gordon HERE Map Master (Ambassador) check that your map also has the phoneme file as that has the pronouciation data in it, if you do not have that then device will read out the default name which will sound different. Plus each phoneme
3 3
Edit do not show up in my 'your stuff'
Rudy B
Rudy B Thanks Gordon, As far as I can tell, all my edits (including the problem edits) have been saved. They can be seen in the Map Creator maps. The problem edits were done saturday. I have since then logg
3 7
Added trail
Chloe Beerten
Chloe Beerten Hi Christopher, thanks for your reply. I understand, but what is the difference between both so I can select the right one?
3 4
Connection broken
Alicja MC
Alicja MC Dear Daan, I believe it's been fixed now. I see no broken connection. Greetings, Alicja
3 3
Change not updated yet
Map Creator Benelux
Map Creator Benelux You are totally right Dear Sophie. I am investigating it and will keep you posted! Thank you for your patience. Greetings, Alicja
2 4
Geomertry locked road
Jens vandenhout
Jens vandenhout Hi Daan, Thanks for reaching out! I have opened an internal ticket to have expert colleagues look into the situation. Kind regards, Jens van den Hout
2 2
Can I see images uploaded in the android Map Creator app, on the map creator web
Rudy B
Rudy B Finally, I took 4 times the same picture, each time choosing a different type of info in Mobile Map Creator app, and uploaded them. 2 made it to the desktop, the traffic sign type and the 'other' type
2 9
Missing ‘Village’
Eric Oeder
Eric Oeder Hi Dirk, could you please send us an email with the necessary details to mapcreatorbenelux@here.com? Then we can create a ticket for the Core Map Team because admin coding is not editable in MC as yo
2 2
Road is removed
Map Creator Benelux
Map Creator Benelux Dear Hugo, Thank you for your message but this change can be done in Map Creator. You can click with your right mouse click on the road and remove nod; this is how you disconnect the roads from each o
2 2
How to upload Map Creator updates in the navigation system of my car?
Map Creator Benelux
Map Creator Benelux Hallo, Thank you for your message. Yes, we do have quality check and verification process of the edits. Attached please find the process explained. In general, different car manufacturers take our map
2 2
Request failed with status code 500
Alicja HERE
Alicja HERE Yes!!!! This is great news R. Borrey! I'm happy to read that :) You are very welcome! Greetings, Alicja
2 9
adress incorrect
Eric Oeder
Eric Oeder Thank you for the info. As you see it´s in MC already: Or do you mean there is a small stub link missing with this name where existing house numbers should be connected to?
2 2
Rechts afslaan wordt getoont als links
Jens Jakobus van den Hout
Jens Jakobus van den Hout Hallo Daan, Bedankt voor het signaleren! Ik heb een intern ticket geopend om de situatie na te laten kijken en eventueel te laten corrigeren. Ter informatie, dergelijke zaken kunnen niet direct in Ma
2 2
Can the location of an uploaded image be changec
Alicja HERE
Alicja HERE Hi R.Borrey! Happy New Year! Thank you for your valid feedback. I asked my colleagues your questions, so I'll get back to you as soon as I receive an answer. Greetings! Alicja
2 2
Entry onto N70 no longer possible
Jens Jakobus van den Hout
Jens Jakobus van den Hout Good morning, Thanks for reaching out with this valuable information! Could you please let us know whether the road will be closed definitely or temporarily, preferably accompanied by a source. Than
2 2
 
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